Planning sun shading solutions and simplifying the order process are two of myWAREMA’s core tasks. But the latest generation of the platform can do much, much more: it simplifies and speeds up all of a specialised retailer’s business processes, from initial contact and customer acquisition to planning, consulting, quotation, ordering, delivery and even after-sales service.
myWAREMA was developed to make day-to-day work as efficient as possible in the sun shading industry. A consistent digital workflow saves time and offers security when planning sun shading solutions, configuring products, drawing up quotations and placing orders. It prevents errors from occurring in plans and orders. The integrated plausibility check guarantees that the selected solution is technically feasible. This makes the process significantly faster than it would be without digital support, as there is no need to manually search for product data for the quotation or create a separate order.
Latest generation with plenty of functions
Based on user feedback and suggestions, the platform has been equipped with many new functions. For example, myWAREMA has a “consultation mode”, which is a helpful tool during sales meetings with the end customer. In this case, the sales price for the customer is shown instead of the purchase price for the specialised retailer. Relevant surcharges and/or discounts can be defined and entered centrally in advance and in just a few clicks. The retailer can calculate the cost of the product while talking to the customer and, ideally, speed up the decision-making process.
As well as helping with customer meetings, myWAREMA acts as a general aid for managing customer inquiries. Leads passed on to the specialised retailer by Warema via the digital purchasing advisor, the configurator or the Warema specialised retailer search, are shown in the system immediately and can be processed directly. The data entered by the customer when submitting the inquiry is saved so that the retailer can prepare for the sales meeting. Customer appointments can be organised and managed clearly. myWAREMA also supports specialised retailers with their everyday marketing and sales activities. Advertising materials and sales documents – online formats, printed products and samples – can be ordered at any time with a simple click, ensuring that all available information is always up to date.
Numerous tools for planning and more
Interactive tools for technical planning are integrated into myWAREMA that were previously only available as standalone solutions. The WAREMA Dimensions Assistant makes it easier to select the right product for a specific construction situation. The Console Planner and Fastener Assistant provide information on the right way to attach a product. Warema CAD helps to visualise the selected configuration and provides the relevant CAD data.
The new “Service” area also means that the digital platform is great for aftersales business. After-Sales Management can be commissioned directly from myWAREMA. It can also be used to organise repairs, returns and more with no need for separate forms.
The “News” area has been added so that retailers can stay up to date on the latest Warema developments, such as new products, the latest training sessions and new myWAREMA functions.
New adaptable user interface
In addition to many new functions and various integrated tools, the user interface of the myWAREMA platform has been further optimised. Users can customise the platform to meet their specific needs, a particularly practical feature. The most important functions are shown on the homepage and frequently used areas can be accessed immediately, whether on a PC, tablet or smartphone. The latest version also allows companies with multiple users to assign individual authorisations to each user.
Integration into ERP systems enabled
Specialised retailers who are already using industry software or an ERP system from SBH, Klaes, 3E, Cobus Adulo or ProLogic can rest easy: myWAREMA can be easily integrated into their system landscape via an interface. This allows them to configure sun shading products, add them to quotations and place orders from their familiar software environment. All myWAREMA functions relevant for window fitters are available without restriction. The optimal connection of both systems reduces the need for manual processing, prevents errors and automates business processes in the long run.
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The latest generation of myWAREMA simplifies and speeds up all business processes performed by specialised retailers, from initial contact with customers to planning, consulting, quotations, orders, delivery and after-sales service.
A platform for all processes: myWAREMA supports specialised retailers in the sun shading industry from initial quotation through to after-sales service, and is compatible with PCs, tablets and smartphones.
The myWAREMA “consultation mode” is a helpful tool for sales meetings.
myWAREMA allows specialised retailers to access up-to-date product information at all times. In the “News” area, Warema informs users about new products, services and platform functions.
Integrated into window-fitting software: the myWAREMA interface allows users to calculate and order sun shading products directly in their own systems.
CAD visualisation with no additional outlay: the fully integrated Warema CAD solution uses the product calculation to create a 2D and 3D model that can be exported into numerous formats.
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